Choosing a Commercial Cleaning Service
One would think choosing a commercial cleaning service to keep up their facility would be a relatively easy task. Most maintenance managers of facilities, in charge of overseeing the cleanliness and health of their building, know this is simply not as simple since it sounds. The sort of facility and its own needs dictate the services required. The looks of the facility plays a big role in the success of the business enterprise, whether it's a supermarket, retail store or even a hospital. A dirty appearance makes a negative impression! With cleaning as an $80 billion dollar industry, there is an extensive list of commercial cleaning services, some of which have decided to franchise. They range between small, mid-size and large, and all have their own menu of services to offer. So, what are some things to consider when making a choice?
Let's start with the facility and size. With regards to the kind of business and size of one's facility helps narrow down the list of commercial cleaning services to research. Are you experiencing multiple locations requiring service? Next, decide on the services you will need; the type of surface(s) that need to be cleaned, and what type of frequency are you looking for? Lastly, decide on your allowance. Once this list is in place it is time to start the interview process. Jot down all your questions.
For a mid-size to large facility there are most likely multiple area or kind of areas to be cleaned. Whether it's a supermarket, retail space, school, hospital or perhaps a warehouse, every place has floors to be cleaned and maintained. But what kind of surface is it? Could it be ceramic, vinyl, concrete, carpet? Don't forget the windows. If it's a supermarket you might require department cleaning, such as meat rooms, bakery, deli & hot foods, etc... Is it a hospital? Hospitals and schools have their own level of "clean" to keep up, with strict rules, regulations and procedures to be followed. Choosing a larger commercial cleaning service who offers a diverse menu of services will probably be your best choice. Be sure to add to your list commercial cleaning service franchises, because they tend to always provide services you will most likely require and will provide them to multiple locations in the event you need this.
Here are a few important questions to assist you make your decision on the deciding on the best cleaning service:
1. What services do they specialize in?
2. Are they a franchise company? Can they service multiple locations if necessary?
3. Do they will have the man-power to perform the services you require?
4. What's their experience?
5. What forms of cleaning products do they use? and why?
6. What types of clients do they currently provide services for? Do they have experience with other businesses like yours?
7. Do they have references? Have a peek at this website who will give you at least 3 references of current clients is a strong indication this company is confident of their abilities to supply the services you need and in the way you deserve to have your facility look.
You want to search for a well rounded commercial cleaning service that includes a proven history of retaining its clients. In the end you don't want to help keep repeating the hiring processing. Review the answers to these questions carefully to help narrow your set of possible cleaning services to pick from. Before making your final selection there are several additional items in the same way important in the decision making process.
Insurance:
Does the business have liability insurance and is it adequate enough to protect you against a potential liability claim arising from the cleaning? Do they maintain worker's compensation insurance for their workers? Most states require this kind of insurance. Don't simply take the cleaning company's word stating they will have insurance. Many companies usually do not carry insurance, or only carry a minor amount. Get yourself a copy of these insurance certificate. In the event that you hire them insist upon being added as a certificate holder and extra insured, so you are updated with a fresh certificate when it expires or if the policy is cancelled.
Every reputable commercial cleaning service will undoubtedly be happy to provide proof of insurance. Choose a commercial cleaning service that has insurance to protect you as well as your commercial facility in the event of damage to your property and problems for the cleaners while they're on your property.
Cleaning Products & Equipment:
For Your Protection before you hire the commercial cleaning service go through the facility to find out what they plan to use on the various surfaces. Many inexperienced commercial cleaners utilize the wrong products or utilize the right products improperly. Some in-experienced cleaners even use the wrong equipment. This can cause permanent damage or stains to your property. A reputable and experienced company will gladly take time to tour your facility, see the work which must be done and even assist you in developing a schedule to keep the facility clean and shiny.
Cleaning Checklist:
Ask the commercial cleaning service for a cleaning checklist that will list all of the services performed for every cleaning. This check list or "work order" should be signed by management in order for the commercial cleaning contractor to submit billing. This insures you will only pay for services which have been provided to your satisfaction.
Pricing Structure:
Ask the commercial cleaning service for his or her pricing structure not merely for the services you will require regularly but also for any incidental services which may arise throughout your contract with them. So that they are cleaning your floors 3 x a week? But, what if something occurs to need a strip and wax of the ground area? Just how much will that cost? A reputable commercial cleaning service understands budgets and will understand your have to have an idea, if not a solid dollar amount for the types of services necessary or which might become necessary.
Lastly, policies. Ask to see the companies policies on forms of payment they accept, their cancellation policy and when they offer a warranty.
Selecting a commercial cleaning service does not have to become a frustrating task if you use the information out of this article as an instrument to assist you in making a choice. A commercial cleaning service that takes enough time to answer all your questions, who takes enough time to survey the facility and has a thorough understanding of the services to be performed is more prone to meet and most likely will exceed your expectations!